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Customer Support | Dublin 3 | Permanent

📍 Location
Dublin
⏰ Job Type
Full-time
📅 Posted
June 08, 2026

About the Role

Job description

CUSTOMER SUPPORT | PERMANENT | DUBLIN 3

Our client is seeking experienced customer support representatives to join their team in Dublin 3.

This is a permanent, full-time, office-based role, working across 5 days out of 7 from Monday to Sunday on a weekly 40 hour roster with 8 hour shifts 24/7.

ON OFFER|

  • Base salary of €33k
  • Healthcare Insurance
  • Death in Service Benefit
  • Company pension at 4%
  • 20 days Annual Leave with 10 bank holiday days
  • THE ROLE|

    KEY RESPONSIBILITIES|

  • Handle high volumes of customer requests, delivering a professional and compliant service.
  • Process and update queries accurately within internal systems.
  • Respond to queries promptly, consistently meeting KPIs and company standards.
  • Monitor and follow up on queries to ensure timely fulfilment and resolve issues efficiently.
  • Maintain strong cust...
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