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Customer Support Coordinator

📍 Location
Edmonton
⏰ Job Type
Full Time
📅 Posted
June 05, 2026

About the Role

SUMMARY:

The CSC1 assists their manager in the management of the tool supply crib located on the customer’s site. The main flow of supplies will be facilitated through the use of industrial vending solutions. This individual coordinates customer needs, inventory management, productivity and logistics. The position requires strong customer service, organizational and communication skills. The CSC1 works both independently and with a team and works with a high level of trust. 

DUTIES AND RESPONSIBILITIES:

  • Daily communication with the CSC Supervisor regarding short and long-term objectives

  • Daily stocking of automated dispensing equipment, stockroom, and related virtual cribs.

  • Assist APS OPS Tech Support in repairing any down systems

  • Perform preventive maintenance on equipment at their customer

  • Communication with customer regarding urgent or unexpected changes in demand and addressing

  • Order en...
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