Customer Support Analyst

SYSTEMTEC is seeking a Customer Support Analyst for a hybrid opportunity (3 days a week onsite in Columbia, SC, 2 days remote). The Candidate will deliver end-user support and technical assistance for business applications and systems, ensuring timely resolution of issues and a high level of customer satisfaction. This role will also contribute to system enhancements and upcoming implementations by learning new tools and supporting adoption across the organization.

 

Required Qualifications of the Customer Support Analyst:

• Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.


• Associate degree in a business, technical, or related field, or equivalent combination of education and experience


• Prior experience in a help desk, call center, or customer support environment supporting software and syst...