About the Role
Customer Support Agent — German Market
Location: On-site in our vibrant Barcelona HQ
At SumUp , we’re on a mission to empower small businesses around the world — helping them get paid, run their business, and thrive. We believe that everyone should be able to build a business they love, and we’re creating simple, intuitive tools that make that possible.
As part of our international Customer Support Team , you’ll be the voice of SumUp for our German speaking merchants , helping entrepreneurs solve problems, grow their businesses, and make their lives a little easier every day.
This is more than a support role — it’s an opportunity to make a real impact , develop your skills in fintech and customer experience , and grow within one of Europe’s most dynamic tech companies.
What you’ll do
- Be the first point of contact for our German merchants — helping them succeed with empathy, patien...
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