Customer Success Specialist

About BiteSpeed Hey there! We are a Sequoia backed SaaS startup on a mission to help e-commerce brands embrace conversational commerce as the future of selling online. Currently, 2000 Shopify brands across 50 countries use BiteSpeed to drive 20% revenue doing everything from Whatsapp marketing to chatbots & handling support across channels. Read more about our mission and the story of commerce here- Check out more about us here - and do read through our 200 odd 5-star reviews to get a sense of what our customers say about us here - (we openly brag about this ) We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV’s Surge- E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge- BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- About the role We want to keep our customers for life . To do that, customer success is probably going t...