About the Role
Customer Success Manager
Location: United States - West Coast
Employment Type: Full time
Location Type: Remote
Department: Customer Experience
Compensation: $70K – $100K
At EdSights, we build technology for higher education to understand what students are actually thinking and feeling, so they can act before small struggles become big problems. We call it Student Voice Intelligence: engaging students in real‑time, AI‑powered conversations, uncovering the drivers of attrition, and delivering those insights to power student success and enrollment workflows.
You’ll join a driven, thoughtful team that values ownership, moves quickly, and cares deeply about building products that make a measurable difference for students.
What You’ll Do
- Relationship Ownership: Serve as primary point of contact for an assigned portfolio of college and university partners, building deep, multi‑threaded relationships with k...
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