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Customer Success Manager

πŸ“ Location
Mexico
⏰ Job Type
Full-time
πŸ“… Posted
June 08, 2026

About the Role

πŸ’Ό Customer Success Manager (CSM) – SaaS / B2B Accounts

Full-Time | Remote | U.S. Business Hours

πŸš€ About the Role

We’re hiring a Customer Success Manager (CSM) for one of our growing clients.

This role is ideal for someone who enjoys:

  • Building strong client relationships
  • Driving renewals and account growth
  • Solving problems proactively
  • Acting as a trusted advisor to customers

You’ll own a portfolio of client accounts and help customers get maximum value from the platform while improving retention, satisfaction, and expansion revenue.

πŸ’» What You’ll Do

Client Onboarding & Adoption

  • Lead onboarding sessions and product training
  • Help clients successfully implement and adopt the platform
  • Track onboarding progress and identify usage gaps early

Ready to Join Through a Referral?

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