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Customer Success Manager (f/m/d)

📍 Location
Berlin
⏰ Job Type
Full-time
📅 Posted
May 27, 2026

About the Role

**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

**What you'll build:**

In this role, you’ll drive the long‑term success and satisfaction of SAP Business Transformation Management customers with focus on SAP LeanIX in the Consumer industries, ensuring they realize measurable value from our Enterprise Architecture solution.

You will take ownership of a portfolio of strategic customers, existing and net-new, and guide them through their full lifecycle—from adoption to value realization, expansion, and renewal....

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