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You’ll be the face of Insider to our clients! You’ll be the bridge between their needs and our technology Help our clients understand their needs and which of our features and products best match their goals and expectations Make sure our clients are utilizing our technology at their best so that we can fully provide them our world-class service. You’ll monitor and facilitate the customer's adoption of our technology Work with our data-geeks (aka engineers and developers) and product specialists whenever it’s required to make sure the client has full tech support, if necessary Develop and maintain key account plans that identify opportunities to boost the value we’re looking to add to our clients’ organization Proactively provide constant feedback to your team on market trends, unmet needs, and opportunities to create a bigger impact on our partnership with our client Establish a trusted adviser rel...
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