About the Role
Customer Success – Spanish Portfolio
Las Rozas (On-site)
About Simplifae
Simplifae is a European leader in eProcurement and market intelligence, bringing together multiple platforms across Iberia and Poland. With AI-powered technology and deep market expertise, Simplifae enables organizations to make smarter, data-driven decisions.
Position Overview
As a Customer Success Manager (Spanish Portfolio), you will manage and grow relationships with Spanish-speaking clients, ensuring high retention, customer satisfaction, and revenue expansion.
You will combine customer success and commercial acumen, acting as a strategic partner to clients while identifying opportunities to increase adoption and generate additional value.
Key Responsibilities
- Manage a portfolio of Spanish clients, ensuring strong engagement and satisfaction.
- Drive renewals and retention, proactively identifying at-risk accounts.
- Deliver consult...
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