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About the Role
We’re on the hunt for a Customer Success Executive who’s passionate about building relationships, driving growth, and shaping the future of property finance. You’ll be the go-to partner for our clients helping them onboard, adopt our product, and uncover new opportunities to grow with us. If you’ve got 1-3 years of experience in the property finance industry and love working in a fast-paced, collaborative environment, this role is for you.
What You’ll Do
- Guide new customers through a smooth onboarding journey and set them up for long-term success.
- Champion product adoption and make sure our clients are getting the most out of the platform.
- Own the full account lifecycle from renewals to upselling.
- Build strong relationships with brokers, lenders, and industry stakeholders.
- Be the voice of the customer internally, passing feedback to the product team to shape new features.
- Get out in the field with onsite visits, deliver...
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