Customer Solutions Specialist (Tanfeeth)

Role Overview

• Join our dynamic operations team to represent the premium service standards of Emirates NBD and assist thousands of customers daily.
• This role is perfect for a highly professional individual who enjoys helping others and wants to build a long-term career in the banking sector.

Key Duties

• Respond to incoming client requests regarding their bank accounts, credit cards, and digital banking services with patience and accuracy.
• Follow all strict banking compliance and data security policies to ensure every customer's financial information remains protected.
• Work with internal teams to identify common client issues and suggest improvements to make the banking journey faster and easier.

Compensation & Rewards

• A solid monthly salary ranging from 5000 to 7500 AED, plus competitive performance-based financial bonuses.
• We provide extensive training programs, ...