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Answering incoming calls and responding to customer’s emails and online chat queries Providing product and service information to customers Managing and resolving customer issues Identifying and escalating customer issues to management Engaging in up-selling and add on sales in your interactions with customers Documenting all call information according to standard operating procedures Recognising, documenting, and alerting the management team of trends in customer queries Completing cal...
About the Role
Job Description
LetsGetChecked are looking to hire a Customer Solutions Executive to join our team.
We are looking for a customer oriented individual with a great attitude, who is highly organised and self-motivated.
You will be a member of the primary contact team for customers interested in the products and services we offer and so an interest in healthcare is important.
What will I be doing?
Ready to Join Through a Referral?
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