Customer service web chat agent

Remote Team Solutions is a global nearshore staffing company that partners with U. We specialize in connecting top talent with long-term opportunities, focusing on operational excellence, cultural alignment, and sustainable growth.
We believe that when companies and people grow together, success follows.

We are looking for a Customer Experience Specialist with strong communication skills and a service-oriented mindset. This role involves handling inbound calls from new and existing customers, assisting with scheduling, billing inquiries, service questions, and providing a high level of professional support at all times.

Handle inbound calls from new and existing customers regarding scheduling, billing, service concerns, and general inquiries
Clearly explain services and products, providing accurate and helpful information
Deliver a professional, friendly, and customer-focused experience on every interaction
Meet individual performance and call documenta...