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About the Role
A global customer experience leader is seeking a Team Lead (Supervisor) based in Morong, Bataan. This role involves providing front-line direction to Customer Service Representatives, ensuring quality interactions and promoting employee development. Key responsibilities include managing operations, analyzing performance data, and motivating teams. Ideal candidates will have a high school diploma, relevant experience in customer service, and strong leadership skills. This position requires adaptability to various shifts, including evenings and holidays.
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