← Back to opportunities

Customer Service Supervisor - AUS

📍 Location
Australia
⏰ Job Type
Full-time
📅 Posted
June 03, 2026

About the Role

JOB SUMMARY


We are looking for a motivated and experienced Customer Service Supervisor to lead a team of customer service specialists and ensure excellent customer experience across all interactions.


This role requires a proactive, problem-solving mindset and a high level of customer engagement.


The supervisor acts as operational and people leadership bridge between frontline customer service specialists and management, ensuring consistent customer service delivery and operational performance, stakeholder management, team engagement, and continuous improvement aligned with business objectives.

PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Supervise Customer Service activities of up to 5 team members

  • Direct and motivate Customer Service Specialists in performance management and personal development.

  • Operational activities . involved in the day-to-day processing of quotations and orders

  • Manage prior...
  • Ready to Join Through a Referral?

    Apply now and get connected directly with the hiring team

    Apply for this Position