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Min experience of 3 years in customer service
Proven track record of handling difficult client situations over the years
Proven track record of streamlining and optimizing customer service workflows
Proven track record of guiding peers and juniors in customer service
Excellent English communication skills (verbal and oral) to handle international clientele
Experience implementing ERPs/School ERPs/Information Systems is a strong plus.
Learning mindset and strong problem-solving skills
About the Role
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