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About the Role
Customer Service Specialist
Augusta Sportswear de Mexico - Momentec Brands
Job Type : Full-Time
Location: On-Site (Merida, Yucatan)
As a Customer Service Specialist (CSS), you will serve as a trusted and empathetic point of contact for our customers. Your primary goal will be to provide timely, accurate, and effective solutions while fostering a positive and professional experience.
Responsibilities
- Identify customer needs, provide solutions, and offer best-in-class support for product inquiries and order resolutions.
- Take and accurately enter sales orders with a strong attention to detail.
- Work with internal teams to ensure seamless resolution of customer concerns.
- Approach every interaction with empathy and a solutions-driven mindset, ensuring customers feel valued and supported.
Qualifications
- English: Business fluent or native proficiency.
- High school dipl...
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