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About the Role
Become a Customer Service Specialist with Challenger Motor Freight and play a vital role in logistics. Manage customer inquiries, book deliveries, and resolve issues efficiently in a fast-paced environment.
This permanent, on-site customer service role at Challenger offers a rewarding chance to enhance client relations throughout the delivery process. You’ll work collaboratively with both external customers and internal partners, solving problems and maintaining high standards of service. Ideal candidates thrive under pressure and ensure smooth operations.
Key Responsibilities:
• Engage with customers, shippers, and internal teams via email
• Coordinate booking of deliveries and pickups
• Notify teams of any delays in shipment
• Trace freight loads and answer inquiries
• Data entry of orders into the system
Requirements:
• At least 2 years in a customer service role
• High School Diploma or GED required
• Experience in logistics or transportation is ben...
This permanent, on-site customer service role at Challenger offers a rewarding chance to enhance client relations throughout the delivery process. You’ll work collaboratively with both external customers and internal partners, solving problems and maintaining high standards of service. Ideal candidates thrive under pressure and ensure smooth operations.
Key Responsibilities:
• Engage with customers, shippers, and internal teams via email
• Coordinate booking of deliveries and pickups
• Notify teams of any delays in shipment
• Trace freight loads and answer inquiries
• Data entry of orders into the system
Requirements:
• At least 2 years in a customer service role
• High School Diploma or GED required
• Experience in logistics or transportation is ben...
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