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About the Role
Description
Robert Half is seeking a Customer Service Specialist for an exciting opportunity with a growing organization in the Lehigh Valley area.
Are you a people-first professional who thrives on delivering exceptional service? We’re partnering with a well-established company looking to add a Customer Service Specialist to their team. This is a great opportunity for someone who enjoys solving problems, building relationships, and being a key point of contact for customers.
Key Responsibilities:
+ Serve as the primary point of contact for customer inquiries via phone, email, and/or chat
+ Resolve customer issues efficiently while maintaining a positive and professional experience
+ Process orders, returns, and account updates with accuracy and attention to detail
+ Collaborate with internal teams (sales, operations, billing) to ensure customer needs are met
+ Maintain detailed records of customer interacti...
Robert Half is seeking a Customer Service Specialist for an exciting opportunity with a growing organization in the Lehigh Valley area.
Are you a people-first professional who thrives on delivering exceptional service? We’re partnering with a well-established company looking to add a Customer Service Specialist to their team. This is a great opportunity for someone who enjoys solving problems, building relationships, and being a key point of contact for customers.
Key Responsibilities:
+ Serve as the primary point of contact for customer inquiries via phone, email, and/or chat
+ Resolve customer issues efficiently while maintaining a positive and professional experience
+ Process orders, returns, and account updates with accuracy and attention to detail
+ Collaborate with internal teams (sales, operations, billing) to ensure customer needs are met
+ Maintain detailed records of customer interacti...
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