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About the Role
About the job Customer Service Specialist (Apron)
Position: Customer Care Specialist
Work Week & Shift: 6 days, rotating shift
Location: Airport
Job Responsibilities
- You will attend to passengers at arrival claims with mishandled and damaged baggage.
- Raise reports of mishandled and damaged bags, in accordance to the various airline.
Requirements
- Trace mishandled baggage and keep passengers informed of the tracing status.
- Assist passengers with odd size bags.
- Answer hotline calls on baggage matters.
- Possess 4 GCE N level credits / 3 GCE O level passes or equivalent.
- Professionalism, Patience and a “People-first” attitude.
- Comfortable with shift work.
Compensation
$1700, excluding shift allowance (average $2xX) and OT.
Staff transport will be provided for candidates working beyond midnight.
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