Customer Service Representative/Commis au service à la clientèle

Full french posting follows the english version

We are a full-service supplier of fertilizer, pest management products, including biologicals and bees, seeds and other consumable goods to the greenhouse, nursery and specialty horticulture industries in Canada and the USA.

Are you a team player with a strong work ethic, a self-starter, and passionate about making a difference, then you are exactly who we are looking for!

What you’ll do

• Process orders accurately.
• Provide exceptional customer service, by answering communications professionally and on a timely basis.
• Act as a liaison between the customer or sales representative and purchasing, operations, and finance. Must take initiative to solve customers’ issues.
• Promote and develop our list of in store items.
• Ensure open communication between all departments.
• Daily review of order status with details...