Customer Service Representative

Remote, South Africa | Posted on 12/08/2025

Be the friendly, helpful voice on the phone, email, or chat – solving problems and making someone’s day.

Cross-Selling and Upselling

• Spot opportunities to upsell or cross-sell – helping customers find exactly what they need and processing their orders accurately.

Phone Answering

• Provide prompt and courteous support, maintaining professionalism on every call.

Reporting on Daily KPIs

• Track and report on key performance indicators, ensuring targets are met and exceeded.