Customer Service Representative - Sales and Retention Account

Overview

The establishment of this company took place in 1976. Among the IT companies that are growing most rapidly, not just in the Philippines but also in Canada and Australia. This firm specializes in business consulting, systems integration, and IT services.

Role: Customer Service Representative - Sales and Retention Account

Industry of the company: BPO Company

Location: McKinley, Taguig City

Salary: Php23,000-Php30,000

Work Schedule: Night Shift Schedule

Work Arrangement: Work Onsite

Responsibilities

• Assist in keeping clients and renewing contracts, as per company objectives.
• Ascertain and fulfill client requirements, engage in consultative, value-oriented sales and account management discussions.
• Serve as the primary liaison for internal sales teams and customers
• Manage inquiries concerning billing and accounts
• Ensure a smooth and gratifying customer exp...