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Customer service representative

📍 Location
Rotterdam
⏰ Job Type
Full-time
📅 Posted
June 12, 2026

About the Role


  • Manage the full order lifecycle, including order entry, processing, tracking, and invoicing.

  • Act as the main point of contact for customers, handling inquiries, requests, and satisfaction issues

  • Coordinate with warehouses, production sites, and logistics partners to ensure timely deliveries

  • Maintain accurate customer data and generate reporting on sales order management

  • Handle customer complaints end-to-end and collaborate closely with internal stakeholders to resolve issues




You will become part of a large international organizationYou will have opportunities to develop yourself within the role.

  • Strong experience in customer service, order management, or account coordination

  • Excellent communication skills with the ability to manage relationships effectively

  • Detail-oriented with strong administrative and organizational skills

  • Proactive problem-solver...

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