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About the Role
Job Description
Posted Monday, June 1, 2026 at 4:00 AM | Expires Saturday, June 6, 2026 at 3:59 AM
Customer Service Representative (PWU)
Location: Mississauga (Derry), St. Catharines (Vansickle) or Vaughan (Cityview), Hybrid
Department: Customer Care
Number of Vacancies: 1
Start Rate: $32.69/hr
Rate After Probationary Period: $35.96/hr
Position Purpose
The Customer Service Rep is the main point of contact for Alectra customers, committed to providing service excellence and exceeding customer expectations.
Key Responsibilities/Accountabilities
- Answer incoming telephone inquiries for electric and water customers; respond to customer inquiries through multi-channel services.
- Provides assistance to customers with web portal and online inquiries.
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