About the Role
Job Title: Customer Service Representative
Company: Fathomrealty
Location: Ottawa, ON, Canada
Contract Details: Full-time
Fathomrealty, a leading real estate company in Canada, is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a full-time employee, you will play a crucial role in providing exceptional service to our clients and ensuring their satisfaction with our services.
Key Responsibilities:
- Serve as the first point of contact for all customer inquiries, whether in person, over the phone, or via email.
- Provide prompt, friendly, and accurate responses to customer inquiries and concerns.
- Maintain a thorough understanding of the company's products and services to effectively address customer needs.
- Assist customers with placing orders, processing payments, and resolving any issues that may arise.
- Keep accurate records of custom...
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