Customer Service Representative

Description We are looking for a Customer Service Representative to join a long-term contract opportunity in Milwaukee, Wisconsin. This role supports customer-facing operations within a fast-paced manufacturing environment, with a focus on order activity, service inquiries, and issue resolution. The position is well suited for someone who communicates clearly, stays organized, and can work closely with internal teams to deliver responsive support. Training will be provided on company systems, products, and processes.

Responsibilities:
• Build a strong understanding of assigned customers, including their products, purchasing patterns, key contacts, account priority, and other business considerations that affect service needs.
• Partner closely with sales, engineering, and related internal teams to gather account information and ensure customer requests are handled accurately and efficiently.
• Respond promptly to service concerns involving complaints, returns, credits,...