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About the Role
Customer Service Representative (CSR) – Remote | Zendesk, Freshdesk, Salesforce Support | U.S. Hours
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours (flexibility for evenings/weekends based on client needs)
About the Role
We’re hiring a Customer Service Representative (CSR) to handle high-volume customer support across phone, email, and chat.
You’ll be the frontline voice of the company, responsible for:
- Resolving customer issues quickly
- Delivering a positive support experience
- Maintaining strong communication under pressure
If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.
What You’ll Own
Customer Interaction & Issue Resolution
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