Customer Service Representative – Mandarin

Overview

About the Role

We are looking for passionate, customer-focused Mandarin-speaking Customer Service Representatives to join our team. In this role, you will be responsible for handling customer inquiries through calls, emails, and live chat . You will provide accurate information, resolve issues efficiently, and ensure every customer has a positive experience with us.

This is a great opportunity to develop your career in a professional, supportive, and multicultural environment.

Qualifications

• Fluent in Mandarin (spoken & written) and good command of English.
• Minimum SPM, Diploma, or Degree in any field.
• Fresh graduates are welcome to apply – training will be provided.
• Strong communication and problem-solving skills.
• Willing to work onsite and commit to rotational shifts , including weekends and public holidays.
• Customer service experience (em...