Customer Service Representative

Description We are looking for a Customer Service Representative to join our team in Fort Worth, Texas in a fully onsite contract-to-permanent role. This position focuses on delivering responsive support to customers while managing order-related activity, coordinating sales documentation, and helping maintain smooth communication across internal teams. The ideal candidate is organized, comfortable handling a high volume of requests, and able to balance front-line customer interactions with detailed administrative work.

Responsibilities:
• Manage the full cycle of customer-facing sales support activities, including preparing quotes, entering orders, and updating change requests accurately and on time.
• Serve as a primary point of contact for customers by handling inbound inquiries and placing outbound calls related to delivery timelines, order updates, payment matters, and sales documentation.
• Retrieve and upload quotes, orders, and survey-related materials through ...