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About the Role
Join Mukuru and Make Every Customer Interaction Count
At Mukuru, we're committed to making financial services accessible, reliable, and simple for our customers across Africa. We're looking for a customer-focused and detail-oriented Customer Service Representative to join our Cape Town team.
In this role, you'll be at the heart of our customer experience, assisting customers with foreign exchange transactions while ensuring compliance, accuracy, and exceptional service. If you enjoy working with people, have an eye for detail, and thrive in a fast-paced environment, we'd love to hear from you.
What You'll Do
- Process foreign exchange transactions accurately and efficiently.
- Verify customer documentation to ensure compliance with regulatory requirements.
- Identify and escalate ...
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