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About the Role
Description
About the Role
We are seeking a friendly and dependable Customer Service Representative to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle outbound and inbound phone calls, assisting customers, answering questions, and scheduling appointments for the sales team. This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment.
Key Responsibilities
+ Make outbound calls to a provided list of customers and prospects
+ Provide information, answer basic questions, and assist with customer needs
+ Schedule appointments and follow-ups for the sales team
+ Maintain a high level of professionalism and customer care on every interaction
+ Accurately document call details and updates in CRM systems
+ Follow established scripts and processes while personalizing the customer...
About the Role
We are seeking a friendly and dependable Customer Service Representative to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle outbound and inbound phone calls, assisting customers, answering questions, and scheduling appointments for the sales team. This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment.
Key Responsibilities
+ Make outbound calls to a provided list of customers and prospects
+ Provide information, answer basic questions, and assist with customer needs
+ Schedule appointments and follow-ups for the sales team
+ Maintain a high level of professionalism and customer care on every interaction
+ Accurately document call details and updates in CRM systems
+ Follow established scripts and processes while personalizing the customer...
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