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About the Role
Job Title
Customer Service Representative (Czech-speaking) - On-site FA02
Job Description
Customer Service Representative in Barcelona (On-site)
What You Will Do In This Role
- Handle calls through CRM agent portal
- Create quotations and orders via SAP system
- Expedite and communicate expected delivery times to customers
- Offer basic product advice to individual customer needs (at least catalogue knowledge)
- Provide first level technical assistance to help customers identify their requirements for products and services
Your Qualifications
- Have a proficient or bilingual level of Czech and advanced English
- Are at least a high school graduate
- Have an interest in the technical field and a willingness to stay in the project for at least 2 years
- Are customer oriented, have excellent communication skills and have a commercial attitude and aw...
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