Customer Service Representative (Cantonese Speaker)

Location: Megan Avenue 2 (Nearby MRT/ LRT)
Working Arrangement: 5 days in office (Duty Roster between 7am to 12am, with 8 working hours per day)
We’re looking for a friendly Cantonese speaking Customer Service Representative to join our team and support the Hong Kong market. You’ll help customers by answering inquiries, resolving issues, and making sure they have a great experience, both over the phone and online. Shift work is required, and fresh graduates are encouraged to apply, we value a positive attitude and a willingness to learn. If you have more experience, we’d be happy to consider you for a senior role. What You Will Deliver
Handle customer queries and logistics arrangements via phone and online platforms
Resolve customer concerns and complaints with a positive and helpful attitude
Maintain professional customer service, creating a great experience for customers
Assist Team Leaders in senior positions
Participate in shift-based work schedules
Who You ...