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About the Role
About BearCom
- Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
- 40+ Years Industry‑Leading Experience
- Partnerships with Motorola, JVC Kenwood, Avigilon, and more
- 75+ Branches Across North America with U.S. HQ in Dallas, TX
As a Customer Service Representative, you will provide quality and efficient customer service to all BearCom customers, both external and internal. One centralized front door into BearCom, with the result being to obtain more business from the customer through satisfaction!
Responsibilities
- Responsible for answering and responding to incoming customer calls/inquiries. Respond to correspondence that may come through via e‑mail and/or fax.
- Verifying the accuracy of packing slips for orders being processed.
- Quality Control for accuracy of product pulled being on customers’ order.
- Assists customers and troubleshoots que...
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