Customer Service Representative

Description We are looking for a customer-focused Customer Service Representative to support daily service and order activities for a gas industry operation in Avon, Ohio. This Long-term Contract position is fully onsite Monday through Friday and offers the opportunity to join a collaborative team that values adaptability, responsiveness, and strong communication. The ideal candidate can manage multiple customer accounts at once, handle changing priorities with confidence, and deliver accurate support across calls, email, and order-related tasks.

Responsibilities:
• Respond to inbound customer inquiries by phone and email, providing timely updates and attentive support.
• Enter and process customer orders with close attention to detail to ensure accuracy and timely fulfillment.
• Manage several accounts simultaneously, shifting priorities as business needs change throughout the day.
• Place outbound calls when follow-up is needed to confirm order details, resolve s...