Customer Service Representative

As a Member of the Support Services Centre team you will report to the Customer Service Team Lead. Your responsibilities will include, managing all the customer service enquiries and requests, requests can vary from resource reservations to work orders relating to maintenance requests or general knowledge of Alice Springs. You will also be responsible for working with the SSC Planning and Scheduling team to create SAP work order notifications, close out work orders, and monitor SAP and Manage Engine dashboards.

Active TS/SCI with Polygraph Clearance (No exceptions—only cleared candidates will be considered.) or Australian Citizen who can obtain the appropriate level of security clearance.

ESSENTIAL RESPONSIBILITIES