Customer Service Officer

TOFU G PTE. LTD. • singapore, Singapore

📍 Location

singapore

⏰ Job Type

Full-time

📅 Posted

July 08, 2026

About the Role

Job Title Customer Service Officer 
Company Overview INITIA Group is a lifestyle beauty lounge that offers an experience-based, differentiated, highly predictable service with a strong online presence. In addition to beauty, INITIA also operates in the F&B and art industries and collaborates with local and Korean partners across Singapore and Malaysia. 
Brands Bada Hair (Previously known as Leekaja Beauty Salon) 
Walking on Sunshine 
You Are My Sunshine 
Ministry of Scalp Therapy 
F&B Brands 
Role Overview Communicate with customers, understand their needs and attend to their queries 
Handle and resolve customers’ feedback and concerns 
Ensure a wonderful salon experience for our customers to increase retention 
Handle phone enquiries with etiquette 
Serve light refreshments to customers and attend to their needs 
Schedule customer...
            

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