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About the Role
Job Descriptions Order Processing & Billing
- Process and input customer orders accurately into the system on a daily basis.
- Ensure all sales orders and billing information are updated promptly and correctly.
- Maintain proper documentation and records for order processing activities.
- Maintain and process recurring customer orders, including scheduled and standing orders.
- Ensure recurring orders are updated according to customer requirements and operational changes.
- Coordinate with internal teams to ensure fulfilment of scheduled orders.
- Amend customer sales orders based on stock availability and operational requirements.
- Update revised quantities, substitute items, or product changes accurately in the system.
- Coordinate with relevant departments regarding stock‑related adjustments.
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