About the Role
💻 Position: Customer Success Associate
📍Location: Vidyavihar, Mumbai
🗓️ Working Days: Monday to Friday, If a query comes in, you’re expected to respond even on weekends, with a compensatory off provided later.
📌 Experience Required: 1-4 years
About the Rol
eWe are hiring for a Customer Success Associate role with a fast-track pathway into Solutions Consulting. This is not a traditional support role. You will work closely with enterprise clients, understand their business challenges, and help translate those into effective product-led solutions. Over time, you will evolve into a role that involves solutioning, product storytelling, and strategic client engagement with senior stakeholders
What You’ll
- DoAct as a primary point of contact for enterprise clien
- tsSupport client onboarding and day-to-day platform engageme
- ntUnderstand client requirements, use case...
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