About the Role
What you’ll be doing:
You are responsible to managing customer inquiries, resolving complaints and providing information about products and services,
Follow up with customer to ensure their issues are resolved.
Prepare and submit regular reports on customer feedback and service performance.
Stay update on company product and services, educate customer on products features and benefits to enhance their experience.
Work closely with other departments to address customer needs.
Maintain confidentiality of customer information,
What we’d love for you to have:
Bachelor's degree in marketing, International Business or Procurement Degree is preferred.
Experience in handling customer inquiries, complaints and escalations.
Able to work auton...
Ready to Join Through a Referral?
Apply now and get connected directly with the hiring team
Apply for this Position