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Customer Service Manager

📍 Location
Kitchener
⏰ Job Type
Full-time
📅 Posted
July 13, 2026

About the Role

Lead the charge in elevating customer experience at Intellijoint Surgical! 


Type of Position: 

Full-time - In-office presence required 4 days per week 


Location: 

Kitchener, ON 


Benefits: 

RRSP with employer match, health benefits (effective day-1!), wellness benefit, learning & development opportunities, paid vacation, personal days, and sick days 


Salary Range: 

$87k - $100k CAD *Individual placement within the salary range will be based on experience, skills, market data, and internal equity considerations 



The Company 

Intellijoint Surgical develops effective and easy-to-use products to enhance orthopaedic surgeons’ care and patients’ lives. Today, Intellijoint technology lives in the operating room, helping surgeons improve implant positioning during hip and knee replacement surgeries. Our technology has been used in over 80,000 surgeries, helping us gain r...

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