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Customer Service Engineer (SMT/THT Machine)

📍 Location
singapore
⏰ Job Type
Full-time
📅 Posted
June 13, 2026

About the Role

Key Responsibilities
Provide back-office support, including the preparation and issuance of retrofit and MES quotations.
Manage spare parts inventory across the SEA region, covering stock planning, procurement, storage, and distribution activities.
Support field service operations by coordinating repair, servicing, and preventive maintenance activities in accordance with company standards.
Diagnose and troubleshoot machine performance issues related to electrical, mechanical, or process functions, primarily through remote support and technical guidance.
Conduct on-site customer training on equipment operation, safety procedures, and maintenance practices when required.
Assist customers with process optimization and production ramp-up activities to improve efficiency and maintain product quality.
Perform in-house and on-site soldering tests for product demonstrations, evaluations, and technical assessments.
Assemble and dismantle equipment for exhibitions, trade ...

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