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Customer Service Coordinator

📍 Location
Cairo
⏰ Job Type
Full time
📅 Posted
June 18, 2026

About the Role

Shape & Create - And make it happen!

The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries.

Want to become part of us? #shapeandcreate

Your Tasks

  • Process customer orders accurately, ensuring timely updates on order status.
  • Maintain clear and proactive communication with customers to ensure satisfaction and address any concerns.
  • Follow up with the supply chain team to ensure on-time order fulfillment and delivery.
  • Collaborate closely with sales team to align customers’ Inquiries with company policies.
  • Ready to Join Through a Referral?

    Apply now and get connected directly with the hiring team

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