Customer Service Coordinator

The Opportunity:

We are currently partnering with a well-established global organisation to recruit an experienced Customer Service Representative. This role will see you acting as a key point of contact for customers, managing enquiries, processing orders, and ensuring a seamless customer experience from order placement through to delivery.
Working within a collaborative customer service team, you will play an important role in maintaining strong customer relationships, resolving issues efficiently, and supporting the ongoing success of the business through exceptional service delivery.

Key Responsibilities:

• Manage customer enquiries via phone and email, ensuring prompt and professional responses
• Process customer orders accurately within required timeframes
• Monitor product availability and provide suitable alternatives where required
• Manage customer requests relatin...