Customer Service Coordinator

The Opportunity:

We’re partnering with a well-established and growing organisation seeking a proactive Customer Service Coordinator to join their high-performing team in Mulgrave. This is an exciting opportunity for someone who enjoys being at the centre of the action, supporting customers, managing orders, coordinating logistics, and keeping operations running smoothly.

The Role:

• Processing customer orders from entry through to delivery
• Managing inbound customer enquiries via phone and email
• Coordinating with warehouse, logistics, sales, and internal teams to ensure seamless order flow
• Tracking orders and providing customers with accurate delivery updates and ETAs
• Preparing quotes, invoices, purchase orders, and supporting documentation
• Maintaining accurate customer and order records within internal systems
• High-volume ...