Customer Service Consultant

Employment Type

Permanent

Closing Date

20 Apr 2026 11:59pm

Job Title

Customer Service Consultant

Job Summary

As a Customer Service Consultant, you are a key member of the Telstra Customer Service. You will use your excellent knowledge of Telstra’s products, services, and processes to create a great customer service and support experience via our messaging, SMS, email and Voice channels. Additionally, you will provide a high-quality cost-effective service to customers when dealing with non-technical product and billing enquiries, recording orders and provisioning related to a range of products and services.

Job Description

Who We Are 

We're Australia's leading telecommunications and technology company. And with a global presence in more than 22 co...