Customer Service Consultant

Hello, we're here to help our customers be more confident with their money and get more out of life. We are looking for someone who is passionate about customer experience. We're here to make banking better for everybody by helping people be confident in managing their money - we call this Money Confidence. As a Money Confidence Expert you'll help personal and business customers build confidence in using the different ways they can bank. You'll show and help them get the most from their channels of choice so their everyday banking is easy and convenient. You'll build and deepen customer relationships by getting to know about them and their unique needs. By going the extra mile and offering them financial support that might even change their lives. What we need today Ideally, you'll currently have these skills and experience: Be great with people, have a talent for talking to people both in person and over the phone Have a flair for understanding what customers need and the best way to ...