Customer Service Associate

Win Sin is a leading supplier of bakery, pastry, chocolate, and foodservice ingredients in Singapore. We provide quality products and support to customers across the food industry.

You will manage customer orders and invoices, respond to enquiries via multiple channels, coordinate with warehouse and logistics teams for timely deliveries, and support the sales team with administrative and customer service tasks.

• Process customer orders and invoices accurately and efficiently to ensure smooth transactions
• Respond promptly to customer enquiries via phone, email, and WhatsApp to provide clear and helpful information
• Coordinate with warehouse and logistics teams to ensure timely order fulfilment and delivery schedules
• Follow up on delivery schedules and customer requests to maintain customer satisfaction
• Maintain accurate and up-to-date customer records and ...